SHIPPING & RETURNS
SHIPPING POLICY
Deadstick Shipping Policy
USA:
FREE shipping on $150+ orders within Continental US Orders. *before tax
Hawaii:
UPS Ground Flat Rate $14.95
Please Note: We work Monday–Thursday, 9-4:30PM EST & Friday 9-2:00PM EST.
All orders received outside of normal business hours will be processed the next following business day.
Delivery Time
Please allow 2-3 business days for our warehouse to process your order and an additional 2-7 business days for shipping + delivery.
RETURN & EXCHANGE POLICY
We accept UNUSED products in the original packaging back for return or exchange within 30 days of the order being received. We are not responsible for return shipping costs and your original shipping charge will not be able to be refunded, but we do not charge a restocking fee. As long as your product is unused and in the complete condition the entire cost of your products will be refunded upon receipt. Please send your product/s, in the original packaging, back to us at the following address.
Deadstick Returns
106 Atlantic Ave,
Long beach NY 11561
Please allow 2-3 business days after receipt of your order for us to process your refund, at which point you should receive an email confirmation of the refund being issued. Some banks may take several business days to clear a refund to your account after we have processed it. If you see that your refund does not clear your account within 5 business days of being issued, we recommend contacting your bank to confirm.
Please note, we do not accept returns on ANY used items.
